Northern Illinois University

Housing and Dining

grant hall and douglas hall

Residential Facilities

Residential Facilities is responsible for overseeing the maintenance of the residence hall facilities. The Work Request Office is part of the Residential Facilities team.

The Work Request Office is the first point of contact for students and staff to submit repair requests for their room or public space. Work requests are then recorded and sent to the Physical Plant where the appropriate craft is assigned to the repair orders. We are your link to getting repairs done, but the Work Request Office does not do the actual repairs.

Fill out a Work Request Form

Contact us:

Work Request Office

1-815-753-4948

Neptune East room 121

Residential Technology

Residential Technology is the team within Housing & Dining at Northern Illinois University that provides:

  • Hardware and software support
  • Network connectivity support, including wireless
  • Management and support of ResTech computer labs
  • Research and development of cutting-edge information technologies for Housing & Dining

Visit the Residential Technology web site for information about:

  • Personal computer requirements for getting online
  • File Sharing and Copyright Infringement
  • Employment opportunities and more!